The knowledge base
that writes itself.

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Ingestion Activity

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FeedLogs

Incident recap from #eng-incidents

2m ago
NewSlackView document
Details

Ingestion

@jake: redis cluster OOM-killed at 03:12 UTC. Failover completed, stale session keys were flushed, and maxmemory was raised to 8GB.

Details

Created "Redis OOM Incident Response" with the flush, memory tuning, and alert follow-up steps.

Worker queue race condition fix

7m ago
UpdateGitHubView document
Details

BENEFITS

Documentation becomes
a byproduct of work.

BENEFIT 1

Capture the moments worth keeping

Save Slack threads on demand, record terminal learnings from the CLI, and let PR discussions flow in automatically. Sophic keeps the useful context without asking the team to rewrite it later.Save Slack, GitHub, and CLI context before it disappears.

WaterfallWATERFALL
Slack#incidents — rollback thread
Terminalpg_ctl promote — session
Rollback worked — promote standby, then re-enable writes once lag clears.
2/3
Captured

BENEFIT 2

Turn captures into working docs

Sophic links incidents, pull requests, and command-line notes into runbooks your team can review, publish, and trust when something breaks again.Turn captured context into runbooks your team can review and reuse.

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Knowledge Base
New Doc
Folders
Infrastructure
Redis OOM
Database Failover
Compliance
Connected
Slack (#incidents)
CLI Session
VerifiedPublished
JD
SK
Updated 12m ago

Database Failover Procedure

Overview

Execute this runbook when the primary PostgreSQL cluster is unresponsive or has excessive replication lag (> 500MB).

1. Verification

Check cluster health status
kubectl exec -it pg-primary -- patronictl list
Run

2. Promotion

Promote standby to primary
pg_ctl promote -D /var/lib/postgresql/data
Run
Sophic Context: Linked to Incident #402 and the CLI notes Sarah captured during the last failover.

BENEFIT 3

Give people and agents the same context

When someone asks about a deploy, an incident, or a migration, Sophic gives teammates and agents the same grounded answer with the source material behind it.Teammates and agents get the same grounded answer with source context attached.

L
Sophic

What do you need grounded?

How do I handle a Redis OOM?

Ask Sophic

Ground answers in captured docs.

Connect sources

Slack, GitHub, and CLI.

Review drafts

Publish the useful bits.

Incident Bot

On-call guidance

Release Agent

Deploy context

Ops Guide

Runbook answers

ZERO CAPTURE TO FULL CONTEXT

One knowledge base,
every workflow.

SophicFOR YOU

Capture from Slack, the terminal, GitHub, or any MCP client. Sophic turns scattered context into runbooks your team — and your agents — can actually rely on.

Every capture lands deduped, topic-tagged, and cited. No tagging required.

LEARN MORE
user — ✳ Claude Code — claude
v2.1.50
Opus 4.7 · Claude Max
>
? for shortcuts/ide for Cursor

FEATURES

Built for teams shipping with agents

Agent Workflows

Workflows with full operational contextWorkflows with full context

Your agents stop guessing. Sophic feeds them the runbooks, incident history, and tribal knowledge they need to act, not just respond.Sophic feeds agents the context they need to act.

A
Workflows5
Search workflows…
AllActiveDraft
Incident Response
5 stepsActive
Deploy Gate
3 stepsActive
Onboarding Sync
4 stepsDraft
Postmortem Builder
6 stepsActive
Runbook Review
2 stepsPaused
Incident Response
GraphList
Search nodes…
Slack Capture
#eng-incidents
Auto-ingesting operational threads in real time
live3 threads
CLI Capture
sophic capture
Manual knowledge import from terminal
on-demand
AI Agent
Extract & Synthesize
Parsing context and remediation steps
autogemini
Vector Search
pgvector embeddings
Semantic similarity across all knowledge
1536-dim
Redis OOM Response
Flush stale keys, adjust maxmemory, update alerts
redisincident
Deploy Rollback
Canary failure procedure and rollback steps
deploysop
DB Migration
Safe migration checklist for production
postgresops
Sophic Assistant
Ask questions, get runbook answers
chat

Comparison

Where Sophic is different

Book a Demo
SophicAI Coding ToolsGleanScribe
Slack threads captured on demandRepository context only Broad workplace search Manual step recording
PR discussions captured automaticallyNo shared team memory Not built for PR capture No PR discussion capture
CLI learnings saved from the terminalNeeds pasted snippets No CLI capture No CLI capture
Runbooks linked back to source eventsLimited source traceability Search results over structured docs Static how-to pages
Same context for people and agentsMostly individual workflows Built for employee search Built for human readers

FAQ

Frequently Asked Questions

What is Sophic?
Sophic is a team knowledge base built specifically for modern software teams. It captures context from where your team already works - Slack, GitHub, and the terminal - to create an always-up-to-date source of truth.
How does Sophic capture knowledge automatically?
Sophic integrates with your existing tools. It can automatically capture PR discussions, link Slack threads to documentation, and even save terminal commands and output, ensuring that critical technical decisions and 'how-tos' aren't lost in ephemeral chat history.
Does it work with my existing documentation?
Yes! Sophic is designed to complement your existing docs. You can link to external resources, and Sophic's smart search helps you find information across your entire technical stack, including captured conversations and terminal sessions.
Is my data secure?
Security is our top priority. Sophic uses industry-standard encryption for data at rest and in transit. We offer granular permissions so you can control exactly who has access to your team's knowledge.
How do I get started?
You can start by booking a demo with our team to see how Sophic can fit into your workflow. We'll help you set up your first integrations and get your team's knowledge base up and running in minutes.